DART travelers will be making some big adjustments when it comes to their riding routine.
“The ultimate goal is to provide better service to more people, to more places, more often, with faster travel times,” says Public Information Officer with DART Gunnar Olson.
The major changes include discontinuing Route 90, near the airport.
Changing the on-call program in Urbandale and West Des Moines to include both on-call pickups and regular routes.
And adding another D-Line shuttle to take riders from downtown drop offs to locations at and around the State Capitol.
They will also being adding a fourth D-Line during the lunch hour to keep up with the rush.
The changes are part of a two-phase program to increase the number of riders DART can serve.
However, those who depend on public transportation say the changes will be hard to get used to.
“For me it is, because when I have to come down here and see my family members or when I’m working or whatever it may be, it’s so hard because I don’t know if I’m going to miss the bus or not,” says Nick Stone of Des Moines.
DART says by implementing the first phase, they will increase service by 13 percent and have buses on the road 22,000 more hours this year versus last, however they understand that comes with some sacrifices.
“We’ve been asking for improved bus service for a long time and this is it, we realize that not all the changes will be favored by everyone but overall the changes will be positive,” says Olson.
That also includes getting rid of travel along Walnut Street and moving it to Grand and Locust.
And although that isn’t ideal for everyone, it’s a change riders say they’ll learn to accept.
“I`m used to coming down here all the time so yeah it`s going to be kind of stressful for me,” says Donna Shelton of Des Moines.
The first phase of changes start Sunday.
For a complete list of all the changes and to print maps of the new routes you can visit, http://www.ridedart.com/news.cfm?action=article&id=cb4ae77c-d51c-4142-b1c2-3d35c91bc248