TEXT 911: Upgrade Allows More Options

dispatch

The next generation of emergency response is coming to Iowa.

Across the state dispatch centers are implementing new technology. It allows Iowans to reach 911 not just by calling but through text messaging as well.

Wireless provides are also making necessary changes to support the changes.

Officials say it’ll be useful for the hearing impaired and for victims in a situation where they can’t speak.  

“It will also allow the user to send pictures if they have taken one during a crime so they can transport them to us and we get them to the officers responding to the call,” says Brian Hitchcock with the Scott County Emergency Communication Center.

The state got several grants to pay for the upgrades.

The technology isn’t going in just in Iowa it’s also being installed across the nation. It’ll be a couple years before everything is up and running.

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