TECHNICAL ISSUE: EBT Card System Now Working

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A technical glitch has caused problems for EBT card users across the nation on Saturday, including many here in Iowa.

The card system was down for about 10 hours, leaving some customers unable to purchase groceries.

The problem in the system was fixed and the cards were deemed usable again after 9:30 p.m. on Saturday, according to the Iowa Department of Human Services.

Some stores, like the Hy-Vee on East Euclid put signs on their doors to warn customers who use EBT cards that their cards might not work.

The electronic benefits transfer cards, better known as EBT, function as food stamp debit cards that deduct from the user’s benefits automatically.  The cards allow those who receive food assistance like SNAP benefits, to use the debit cards for easier use and more privacy.

The problem with the EBT cards impacted Iowa card users statewide along with users in seventeen states across the nation.

More than 400,000 Iowans receive food assistance each month, according to the Iowa Department of Human Services.

Officials said the problem with the EBT cards is not related in any way to the government shutdown.


  • bshequita

    I am a divorced mom of two. Work full time, go to school and support my children. I receive benefits, without them I could not feed my family. So it’s not all about monster drinks, hoho’s or your tone that leads me to believe you’ve never been “there.” Suck a hoho and have a nice day!

  • Erika Kenderdine

    You know it is close minded people like you that are the problem. Yeah some people take advantage but most rely on the food stamp program to feed their children… How dare you…

    • Casey

      I in no way want children to be hungry. But feeding everyone on the labor of the few taxpayers in the US is unsustainable. IMO, if you can’t feed yourself you have no business having children. Especially multiple. This only teaches these children, that living on others hard work is acceptable and the cycle continues for generations. Call me cold hearted but I am having a hard time understanding why half of my earnings are taken away to feed and house and give these folks cell phones. All the while I watch these folks fill there carts with great food and buy cigarettes and alcohol without contributing a damn thing to our country.

  • William Denison

    I’ll tell ya what to do to get food stamps for yourself so you can get a monster drink and hoho’s. First give up your job to someone in China or Mexico, then give up your home and rent from a slum lord .Then just let your car break down and start riding the bus or walk where ever you go. And finally be willing to have abunch of people ” Like You” who have never walked a mile in your shoes say awful things about you cuz your among the untold number of poor in this country. Follow this plan and you will feel better about those you hate so much and have a snack at the same time.

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