Metro Veterans Home Praised for Treating Residents Like Family

PLEASANT HILL, Iowa – The VA scandal called attention to the lack of care available for our country’s veterans. Yet not everyone is complaining about the services they receive.

“I’ve never had any problem. I’ve got nothing but good things to say about the VA. They’ve taken good care of me,” says Army veteran Steve Rose.

For the last year and a half, Pleasant Hill Residential has served as Rose’s home. The 54-year-old is one of 34 men living at the 24-hour residential care facility.

“We got three square a day, housekeeping, snacks, activities, laundry service,” he says.

Rose knows that if he didn`t have a room here, his options are limited.

“They would be homeless, they would live in missions,” says Joan Christensen, a social worker with Veterans Administration.

She says many of the residents are mentally ill and if they lived on their own, they wouldn’t take their medication.

“The VA nationally is getting a lot of bad representation, but Central Iowa does a great job and these facilities meet a need that there’s no other way of meeting for the veterans,” says Christensen.

Veterans like Carl Patterson`s older brother, Charles, who battles with depression. Patterson says the 73-year-old Coast Guard veterans wasn’t doing well living on his own. But here, his brother is treated like family.

“It’s just kind of been kind of wonderful that Charles has had a place that he can come and have comradery and people care for him. It’s just really been a blessing,” says Patterson.

“This is home for a long time. I plan on staying,” says Rose.

Pleasant Hill Residential is a private-pay facility. There are five in Central Iowa. Each is licensed with the state and must follow federal guidelines for care.