DES MOINES, Iowa -- A fraud alert is out for people who withdrew cash from ATM'S at some local Hy-Vee stores. Police are investigating after skimmers were found at three machines over the weekend.
Don Duff and his wife used the ATM Saturday at the Southridge Hy-Vee on Army Post Road. He says they didn't notice anything out of the ordinary.
"Nope, just used the card," said Duff.
Authorities found a skimming device there as well as at the ATM's at the Valley West Hy-Vee and the store in Altoona. Duff and his wife decided they didn't want to take any chances.
"My wife just called the bank. Just said let's cancel it," he said.
The devices are used by fraudsters to steal your banking information
"Some of it is purchased on the Internet but it doesn't seem to be put together by real techie professionals. They're kind of glued together and stapled together, but with the technology that's available, they're effective," said Des Moines Police Sgt. Paul Parizek.
"They do a good job of hiding it in plain sight," agreed Patrick Dix from the SHAZAM Network.
SHAZAM processes transactions for banks and credit unions across the country. The company's security experts also track and alert financial institutions about cases of fraud. They recommend that businesses check their ATM's at the start and end of the day.
"We talk about taking a picture of the ATM when you know there isn't something on it and then comparing that physical picture with what you see in front of you, are all the details the same?" said Dix.
Customers are reminded to check their bank accounts, cover the keypad when they type in their pin, and look for anything out of place on at the ATM.
"Really kind of study it and put your hand around it and maybe even wiggle some of the components because a lot of times these things will just come right off, " said Dix.
Parizek says this is not the only case police are investigating. Last week, a skimmer was found at an ATM at the E-Bank on SW 9th.
"Going to an ATM , messing with them, you're going to get your face recorded," said Parizek.
Police are now sorting through that security video and hope to release an image of one or multiple suspects this week.