Wind Advisory

Mental Health Crisis Observation Center to Offer Free Services

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DES MOINES, Iowa -- On July 15th, a facility designed to provide short term, immediate access to adults in need of mental health services will open to the public.

Unused office spaced at the Central Iowa Shelter and Services building in Des Moines has been converted into a Crisis Observation Center.

Anyone over the age of 18 experiencing a mental health crisis can be brought in by police, family, or friends, or bring in themselves. Their situation will be assessed by mental health professionals from Eyerly-Ball, an organization that provides mental health and crisis services in five central Iowa counties.

The goal is to stabilize the patient and return them to their housing, avoiding sending them to a jail or to the hospital for an expensive stay.

A ribbon cutting is being held on Thursday, July 10th at 4:00 p.m. with tours of the facility available from 3:00-6:00 p.m.

Services at the Crisis Observation Center are free to the public and funded by Polk County.


  • kc

    Well bring your ID and Social Security card – Even if some is distraught and CAN pay or have insurance – these clowns will send you away – despite being disturbed and a having your purse stole – so no SS card. Come back AFTER you get a new card and possibly hurt your self or others – My daughter was threating to kill herself and they would see her even though she had an ID a paystub with a social on it and a voters registration card and her mom and her insurance card – they see NO ONE without a social security card – Nice director to – Jerks getting our tax payer money – Joke that they offer “community services” Very discusted with these people!

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