Privatized Medicaid Switch ‘Seamless’ for Iowa Home Care

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WEST DES MOINES, Iowa -- The state officially switched more than 550,000 Iowans to a privatized Medicaid system on April 1.

Instead of the state running the Medicaid program, it is now run by three separate managed care organizations referred to as MCOs.

Officials at Iowa Home Care said the switch is going smoothly. The company is one of the state's largest privately owned home health care companies and serves 1,400 Iowans.

It’s working with all three MCOs which will make the switch a smooth one for clients.

“From a care provider perspective, we're taking care of the same clients and because we're contracted with all three MCOs, our clients didn't have to make changes to their assigned MCO to be in the network,” said Charles Ganske with Iowa Home Care.

Ganske said clients are still receiving care from the same nurses and able to book appointments the same way.

“Our scheduling isn’t changing, our nursing visits aren’t changing, our approach to providing aid care isn’t changing, and it’s all very seamless for our clients," he said.

The biggest change for Iowa Home Care is in its accounting department.

The company now bills to each MCO instead of billing through the state.

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