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Des Moines Fire Department Sets New Service Record

DES MOINES, Iowa -- The Des Moines Fire Department has set a new record.

In 2018, the department has responded to nearly 25,600 calls for service, according to the City of Des Moines Public Information Office. The 25,597 calls are a 5 percent increase from 2017. The department is expecting to reach 26,000 calls before 2019.

Despite the increase in calls for service, officials say it is not impacting how quickly crews can respond to the scene. Officials say the higher call volume is a direct result of the city's growth.

“They`re growing. People want to move to Des Moines. The events that are going down, people want to be involved with Des Moines, so I think when you have an influx of people, you’re going to have the increase in numbers and calls we go out on,” said Lt. Chris Bolten of the Des Moines Fire Department.

The department says the majority of calls are not fire related. 75 percent of them are calls for EMS. Fire crews also respond to hazmat, water rescue and special operation calls.

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